Question 1

What is your minimum order quantity?

Accepted Answer

We accept orders of any quantity, but bulk orders of 50+ items qualify for special discounts (up to 30% off).

Question 2

Do you offer custom design services?

Accepted Answer

Yes, our design team provides free basic customization services. Complex designs may require a small fee.

Question 3

What are your delivery times?

Accepted Answer

Standard production time is 2-3 business days. Delivery within Tamil Nadu takes 1-2 days, other Indian states 3-5 days, and international shipments 7-10 business days.

Question 4

What payment methods do you accept?

Accepted Answer

We accept UPI, credit/debit cards, net banking, PayPal for international orders, and cash on delivery (COD available for local orders only).

Question 5

How long does custom engraving take?

Accepted Answer

Our standard processing time for custom engraved items is 24-48 hours. Delivery time depends on your location within Tamil Nadu (2-3 days) or other states (3-5 business days).

Question 6

Do you ship Chennimalai bedsheets internationally?

Accepted Answer

Yes! We ship our authentic Chennimalai bedsheets worldwide. International delivery takes 7-10 business days via DHL/FedEx.

Question 7

What materials do you use for laser cutting?

Accepted Answer

We work with premium acrylic sheets, natural wood, and eco-friendly MDF materials. All materials are ISO-certified and safe for gift items.

Question 8

Can I visit your physical store in Erode?

Accepted Answer

Absolutely! Our Chennimalai workshop is open Mon-Sat 9:30 AM to 8 PM. See over 200+ bed sheet designs and watch live demonstrations of our crafting process.

Question 9

What is Tinykarts' Privacy Policy?

Accepted Answer

Tinykarts is committed to protecting your privacy. We collect personal and non-personal information to process orders, improve user experience, and comply with legal obligations. Your data is never sold or shared with unauthorized third parties.

Question 10

What is Tinykarts' Return Policy?

Accepted Answer

You can return items within 7 days of delivery if they are unused, in their original packaging, and in the same condition as received. Refunds are processed within 7-10 business days after inspection.

Question 11

What is Tinykarts' Shipping Policy?

Accepted Answer

Orders are processed within 1-2 business days. Standard delivery takes 5-7 business days, while express delivery (if available) takes 2-3 business days. Shipping charges are calculated at checkout, and free shipping is offered on eligible orders.

Question 12

What is Tinykarts' Cancellation Policy?

Accepted Answer

Orders can be canceled within 24 hours of placement or before shipment. Refunds for prepaid orders are processed within 7-10 business days. COD orders can be canceled without charges before shipment.

Question 13

What is Tinykarts' Warranty Policy?

Accepted Answer

Tinykarts offers product warranties as per the manufacturer's terms. Warranty claims require proof of purchase and exclude damages from misuse or unauthorized repairs. Replacements or repairs are offered based on the claim's validity.

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