At Tinykarts, we take pride in delivering high-quality, handcrafted customized gifts. Each item is made with care andattention to detail. Our warranty policy is designed to protectyou while respecting the custom nature of our products.
General Warranty Statement
Tinykarts does not offer a general warranty on custom products as they are made to your specifications. However, we stand behind our craftsmanship and will address valid concerns under specific conditions.
We will replace or remake a product if:
- Product arrives damaged or defective
- Customization doesn't match approved design
- Wrong product delivered (not as ordered)
Claim Requirements:
- Notify within 48 hours of delivery
- Provide clear photos/video evidence
- Include order ID and details
- Minor size/color variations
- Damage from misuse or accidents
- Errors after customer approval
- Normal wear and tear
- Courier delivery delays
Replacement
Free remake of the same product
Discount
Coupon for future purchases
Partial Refund
When replacement isn't possible
